Non-woven Junior Technical Engineer Key Accountabilities 1.Partnering with Demand Generation in the Sales Process to identify customer needs and behaviors through Voice of the Customer to: oBuild knowledge of customer products and applications oProvide appropriate product recommendations oSupport customer’s new product qualification process oGrow Bostik business in the hygiene market. 2.Managing technical projects and leading problem resolution through: oDeveloping a thorough understanding of the customer need/issue oEffective and efficient use of Bostik resources oCoordination of support from Bostik processes oFacilitation of communication across regions where applicable oResponsiveness and commitment to timelines. 3.Building trusting, sustainable relationships with customers by: oSupporting the customer’s technical training needs at all levels oBringing valued solutions through broad market and material knowledge oWorking with Bostik processes to protect customer interests oProviding a consistent, positive customer experience. 4.Conducting lab analysis as necessary to meet customer commitments 5.Providing regulatory support to customers with the help of Bostik’s HSE group 6.Owner of technical relationship with Allied Suppliers to stay current with industry developments and market trends 7.Representative of Bostik technical interests at industry associations, trade shows, and regional councils to further Bostik brand image. 8.Operating safely according to Bostik policies, procedures, and work instructions. 9.Depends on person’s skill set, additional role and responsibility can be considered 10.Primary focus is Hygiene disposable NW related technical service work. 11.Asia Pacific region is in the scope and frequent travel in Asia Pacific Qualifications/ Experience Required 1. University degree in Chemistry, Engineering, Materials/Polymer Science or related technical field 2. Korean speaker and fluent in English (written and spoken) 3. Previous technical service experience, ideally in some aspect of the hygiene industry 4. Knowledge of practical rheology and other analytical testing as well as statistical data analysis 5. Ability to develop strong relationships with external customers/allied supplier to build/maintain business 6. Ability to coordinate internal resources to meet customer needs and contribute to business success 7. Ability to contribute to strategy development for customer accounts/prospects to develop/maintain business 8. Someone that can engage the customer and understand the nature of the projects that they are working on 9. Needs to have a natural curiosity - seeking out information and detail that is not readily volunteered by the customer 10. Demonstrate the ability to identify and align the right resources within Bostik to support these customer projects 11. Ability and willingness to travel internationally from time to time to attend training and/or Key Account meetings Working Place: Shanghai R&D Center Contact : Jeni Park HR & Admin. Manager Bostik Korea Ltd. Office: +82-31-725-6610 Fax : +82-31-725-6699 Mobile: +82-10-3859-6125 E-mail: Jeni.Park@bostik.com Website : www.bostik.com